Upcome FAQ:
answers for parents.
Setup, pricing, grades, and safety — everything parents ask before starting their child on Upcome.
What is Upcome?expand_more
Upcome is adaptive math practice for kids in grades 1–4. Children work through lessons built on the Concrete→Pictorial→Abstract method, get AI hints from Nova the Owl when they are stuck, and earn XP, badges, and streaks — about 15 minutes a day.
How do I set up Upcome for my child?expand_more
Sign up free, add up to 3 child profiles, and pick each child’s grade. Your child can start practicing immediately — the free Math Arcade games and sample lesson need no signup at all.
How much does Upcome cost?expand_more
One flat price for the whole family: $4.50/month or $39.50/year at 50% off launch pricing, covering up to 3 children with no per-child fees. Cancel anytime and you keep access through the end of your billing period.
Which grades and topics does Upcome cover?expand_more
Math for grades 1–4, from counting and number bonds through multi-digit algorithms, fractions, and decimals. The full scope and sequence — every unit and lesson with live availability — is on the curriculum page.
How does the CPA method work?expand_more
CPA stands for Concrete→Pictorial→Abstract. Children first handle real objects, then pictures and visual models, and only then symbols and algorithms. Each Upcome lesson follows that order, 15 minutes a day.
Is Upcome safe for my child?expand_more
Yes. Upcome is COPPA-compliant, shows no ads, and never sells child data. Analytics are privacy-first, and parents control each child profile from the parent dashboard.
Can I track my child’s progress?expand_more
Yes. The parent dashboard shows lessons completed, accuracy, XP and badges, and weekly reports for each child, so you always know what they practiced and what is next.
How do I cancel?expand_more
Cancel anytime from your account settings — no phone call, no maze. You keep access through the end of your billing period, with no cancellation fees and no hidden charges.